How we handle your data

1. Who we are

Gallahammer Games
12 Station Rd, Wombwell, Barnsley S73 0AY
Email: info@gallahammergames.co.uk
Phone: 07566 726743

2. What information we collect

We may collect and process the following personal data:

• your name;
• billing and delivery address;
• email address;
• telephone number;
• order details and purchase history;
• payment information processed through secure third-party providers;
• technical information such as IP address, browser type, and device information; and
• website usage data collected through cookies and similar technologies.

3. How we use your information

We use your information to:

• process and fulfil your orders;
• communicate with you about orders or enquiries;
• provide customer support;
• improve our website, products, and services;
• maintain website security and prevent fraud; and
• comply with legal and tax obligations.

4. Lawful bases for processing

We rely on one or more of the following lawful bases when processing your personal data:

• performance of a contract;
• compliance with a legal obligation;
• our legitimate interests, where those interests are not overridden by your rights; and
• your consent, where consent is required.

5. Payments

We do not store your full payment card details on our website.

Payments are processed securely by third-party payment providers.

6. Sharing your information

We may share your information with trusted third parties where necessary, including:

• payment service providers;
• delivery and courier companies;
• website hosting, maintenance, and technical support providers; and
• professional advisers or authorities where required by law.

We do not sell your personal data to third parties.

7. Data retention

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including for legal, tax, accounting, and reporting requirements.

8. Cookies

Our website may use cookies and similar technologies to help the site function properly, improve performance, analyse traffic, and support checkout features.

You can manage cookies through your browser settings. Where required, we will request consent before using non-essential cookies.

9. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

However, no internet transmission or storage system can be guaranteed to be completely secure.

10. Your rights

Depending on your circumstances, you may have the right to:

• request access to your personal data;
• request correction of inaccurate data;
• request erasure of your personal data;
• request restriction of processing;
• object to certain processing;
• request transfer of your data; and
• withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at info@gallahammergames.co.uk.

11. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised update date.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Gallahammer Games
12 Station Rd, Wombwell, Barnsley S73 0AY
Email: info@gallahammergames.co.uk
Phone: 07566 726743